- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Best Practice Service
- Product Type
- Service
The FortiCare Best Practice Service (BPS) provides the customer with technical advice to help them make the most of their Fortinet investment. FortiCare BPS is an annual subscription-based service. Once a ticket is created through the FortiCare Support Portal, the BPS ticket is rerouted to a product-specific technical expert. Response for these consultations are handled as per a standard P3 ticket.
- Service Information
- Service Main Type
- Technical
- Provided Support
- Consulting
- Deployment
- Integration
- Configuration
- Hardware Upgrade
- Service Duration
- 5 Year
- Product Supported
Fortinet Devices:
- FAZ-VM-BASE
- FAZ-VM-BASE-AWS
- FAZ-VM-BASE-AZ
- FAZ-VM-BASE-NFR
- FG-60C-SFP
- FMG-VM-BASE
- FPC-VM-BASE
- FRC-100D
- FSA-VM00
- FSA-VM-BASE
- FSM-2000F
- FSM-3500F
- FSM-500F
- FVE-CALLC-BASE
- FVE-HOTEL-BASE
- FVE-VM-BASE
- FWB-4000D
- FWB-4000D-BDL
- FWB-4000D-NFR
- FWB-CM-BASE
- FWB-CM-UL
- Pricing Type: 1000-9999 endpoints